Getting more out of a new business software implementation
By Ken Jacobsen on July 28, 2015
Business software has a wide variety of uses.
Social CRM software and social media
By Ken Jacobsen on July 23, 2015
Customer relationship management software that works with social network information can provide a company with the tools needed to capitalize on the opportunities provided by social media.
What your CRM implementation team needs to be ready for
By Ken Jacobsen on July 15, 2015
A company’s CRM carefully selected CRM team should understand their clear objectives and be invested for success.
Advantages of Microsoft Dynamics SL web apps
By Ken Jacobsen on June 22, 2015
The new web apps provided by Microsoft Dynamics SL will provide many benefits to project-focused companies.
The benefits of Microsoft Dynamics CRM Update 1
By Ken Jacobsen on June 14, 2015
The Microsoft Dynamics CRM Update 1 includes several new tools and features.
Are businesses in family office and field service industry using business software? You may be surprised (Part 4)
By Ken Jacobsen on June 11, 2015
There used to be some truth to the assumption that enterprise resource planning and customer relationship management software was only beneficial for some specific industries.
Are companies in the education and entertainment industries using business software? You may be surprised (Part 3)
By Ken Jacobsen on June 10, 2015
An easy way to explain the functionality of popular business software, such as enterprise resource planning and customer relationship management systems, is by talking about how those platforms help the industries for which they were initially intended.
Are companies in professional services and healthcare industries using business software? You may be surprised (Part 2)
By Ken Jacobsen on June 2, 2015
The vast majority of companies that reach a certain size need business software to maintain and improve the efficiency of their operations.
Are companies in nonprofit and retail industries using business software? You may be surprised (Part 1)
By Ken Jacobsen on June 1, 2015
Discussions of business software like enterprise resource planning and customer relationship management platforms sometimes tend to skew toward the the types of companies that were historically the heaviest users of such systems
Need to encourage CRM buy-in by employees? Pique their interest
By Ken Jacobsen on March 14, 2015
Sometimes, one of the most difficult parts of implementing a new customer relationship management platforms is getting employees to not only use the software, but see its potential and truly become excited about the prospect.
