Why CRM needs to fit a company’s needs CRM implementation tips
By Ken Jacobsen on February 26, 2015
Implementing a customer relationship management platform has become something of a necessity for modern organizations, driven by demand among sales professionals for greater efficiency.
4 dimensions to keep your Microsoft Dynamics CRM data clean and fit for use
By Ken Jacobsen on February 4, 2015
Customer relationship management software helps businesses by both adding beneficial concepts to and removing more negative duties from overall work processes.
What obstacles get in the way of CRM implementation?
By Ken Jacobsen on January 29, 2015
Customer relationship management platforms help companies not only focus on and provide high-quality service to the people or businesses that buy their products, but also enhance inter-departmental connectivity and make operational data more visible.
Top new features for Microsoft Dynamics CRM 2015: Part 2
By Ken Jacobsen on January 12, 2015
The enhanced functionality of Microsoft Dynamics CRM 2015 will benefit businesses of many different sizes and structures that focus on selling to customers and marketing their wares.
CRM training has to be available on an ongoing basis
By Ken Jacobsen on December 12, 2014
The bulk of education related to a new customer relationship management system happens as a system is being implemented and in the time before it actually goes live.
Getting the most out of a new CRM system
By Ken Jacobsen on December 8, 2014
There’s no doubt that a good CRM system will help businesses maintain and improve relationships with customers, streamline operations and improve connections between sales and marketing teams.
Aligning resources for a great CRM implementation
By Ken Jacobsen on November 17, 2014
Customer relationship management software can help businesses make their sales and marketing processes more effective as well as collect more relevant operational data and provide visibility into that information.
5 best practices for effective CRM use
By Ken Jacobsen on October 23, 2014
The reason for adding customer relationship management software is simple: to better manage and interact with customers.
Checklist: 3 steps to get ready for CRM selection
By Ken Jacobsen on October 21, 2014
Customer relationship management software can help businesses solve a wide variety of problems and create more efficiencies in many different areas of operation.
The top 5 reasons you should buy Microsoft Dynamics CRM
By Ken Jacobsen on August 26, 2014
Microsoft Dynamics CRM is a powerful tool for businesses that want to effectively manage all of their interactions with customers.
