How Microsoft Dynamics 365 can help with high expectation customers
By Allie on December 3, 2019
It is said that if you come into any experience with low expectations, you’ll never be disappointed. But in an era of instant gratification, such a stance is unrealistic. If customers don’t receive the kind of service to which they’re entitled, many ha …
Don’t Be Afraid: How Microsoft Dynamics Can Improve Your Business
By Allie on October 30, 2019
Did you ever read “Frankenstein” by Mary Shelley in high school? If you did, you know the legendary tale has a multidimensional plot about a complex creature – who was largely misunderstood. In many ways, the conclusions drawn by those who initially in …
Download Free Microsoft Dynamics 365 Pricing Guide for Small to Medium Sized Organizations
By Allie on November 27, 2018
Unpacking the Microsoft Dynamics 365 Pricing Equation eBook is extremely helpful for small to medium sized organizations trying to figure out the cost associated Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Customer Engagement. Mi …
Microsoft Dynamics 365 Reporting Options
By Allie on May 17, 2018
There are many ways to report on information in Microsoft Dynamics 365 depending on the business requirements of the data consumers. The two main Microsoft tools for custom reporting with Microsoft Dynamics 365 are Microsoft SQL Server Reporting Servic …
Microsoft releases Microsoft Dynamics 365 Business Central
By Allie on March 30, 2018
Microsoft has released details for its forthcoming new release of the Microsoft Dynamics 365 platform for small- and medium-sized organizations. The solution, called Microsoft Dynamics 365 Business Central, features customer service, finance, operation …
Key cloud computing challenges all adopters must overcome
By Ken Jacobsen on February 27, 2018
An estimated 95 percent of organizations worldwide are running applications in the cloud, according to research from RightScale. What was once an enterprise technology trend is now standard across myriad industries. However, despite the prevalence of c …
One edition for all: Microsoft to eliminate Dynamics 365 business and enterprise editions
By Ken Jacobsen on February 16, 2018
Microsoft announced in September that they planned to eliminate the Dynamics 365 Business and Enterprise editions in an effort to simplify the much-lauded combined CRM and ERP management suite, according to an internal blog post. Alysa Taylor, general …
Bolstering internal processes with Microsoft Flow
By Ken Jacobsen on November 16, 2017
In April last year, Microsoft introduced a new product designed to facilitate automated workflow development in the age of the digital enterprise. The Software-as-a-Service offering, called Microsoft Flow, allows businesses to create complex workflows …
3 cloud computing myths, debunked
By Ken Jacobsen on November 9, 2017
The enterprise cloud computing movement continues to mature. Now, an estimated 95 percent of organizations worldwide are running applications in the cloud or performing preliminary tests with possible cloud service partners, according to recent researc …
How Microsoft Dynamics 365 can take your company to the next level
By Ken Jacobsen on October 24, 2017
Are you using an enterprise resource planning solution and a customer relationship management tool? Separately, these can be great systems to help drive business processes. But what if we told you they’d become even more powerful if you combined them a …