Microsoft Dynamics CRM Online 2016 features updated and now available
By Ken Jacobsen on October 5, 2016
The latest updates to Microsoft Dynamics CRM Online 2016, Service Pack 1 and Update 1, are now available.
Integrated CRM and ERP : The story of the traveling salesman
By Ken Jacobsen on September 7, 2016
ERP integration with CRM systems allows sales teams to compare what consumers want and what the business has available.
Start preparing for back-to-school shoppers with Microsoft Dynamics
By Ken Jacobsen on August 22, 2016
Promotion for holidays and other annual events seem to begin a little earlier each year.
Microsoft buys LinkedIn
By Ken Jacobsen on August 18, 2016
Integration between Microsoft Dynamics CRM and LinkedIn data should provide companies with the information they need to compete in the social environment.
Apple introduces affordable mobile products for consumers and small businesses
By Ken Jacobsen on August 10, 2016
Utilizing ERP and CRM solutions through smartphones, tablets and wearables means providing all the employees who need the tools with the latest technology.
The Microsoft Dynamics CRM solution helps keep marketing lists current
By Ken Jacobsen on August 3, 2016
CRM solutions allow small businesses to turn human actions into observable data.
Leverage social media innovations with Microsoft Dynamics CRM Social Listening
By Ken Jacobsen on July 10, 2016
A new feature on a popular site may provide Microsoft Dynamics CRM social listening users with quality when they fear for quantity.
Successful CRM implementations depend on asking the right questions
By Ken Jacobsen on June 29, 2016
CRM solutions allow business to gather, manage and analyze consumer data.
Microsoft Dynamics CRM 2016 Spring Wave offers optimal service solution
By Ken Jacobsen on June 24, 2016
Business is never stagnant, so Microsoft strives to design and release CRM solutions able to meet the demands of expanding enterprises and mobile employees.
CRM solutions and robots: Leveraging data for the best customer experience
By Ken Jacobsen on June 22, 2016
Business software is just a single technological solution companies use to interact with customers.