The TM Group Blog

Choosing the Right Partner for a Successful Implementation

Written by Ken Jacobsen | Oct 8, 2025 1:34:00 PM

Selecting an ERP or CRM implementation partner is one of the most critical decisions your organization will make. The right partner can streamline operations and ensure long-term success; the wrong one can lead to costly missteps, project delays, and frustrated teams.

Our new white paper, How to Choose an ERP/CRM Partner You Can Trust, brings together insights from multiple ERP and CRM experts to help you evaluate potential partners with confidence.

 

Key Themes & Takeaways

Spot the Warning Signs

Not all partners are created equal. The paper outlines red flags to watch for — such as vague proposals, a reluctance to share client references or case studies, or promises that sound too good to be true.

What Makes a Trusted Partner

The authors define what separates strong partners from weak ones: deep industry expertise, transparent communication, cultural alignment, and a commitment to post-go-live support.

Practical Questions & Checklists

This isn’t just theory. You’ll find practical questions to ask potential partners and a side-by-side checklist to help compare your options clearly and objectively.

Lessons from Multiple Experts

Because this guide includes perspectives from several implementation firms, you’ll benefit from diverse, field-tested insights — not just one vendor’s view.

 

Why It Matters

If you’re evaluating ERP or CRM partners, this white paper helps you avoid underperforming relationships and costly project overruns. It’s your roadmap to selecting a partner who aligns with your goals and culture — and delivers results that last.

Download 'How to Choose an ERP/CRM Partner You Can Trust' today in our Downloads Section and start your partner search on solid ground.