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Corporate
Headquarters
Novi, Michigan

40200 Grand River Avenue
Suite250
Novi, MI 48375
Phone: 248.489.0707
Support
888.482.2885
Grand Rapids, Michigan
1514 Wealthy Street
Suite 218
Grand Rapids, MI 49506
South Bend, Indiana
1251 North Eddy Street
Suite 200
South Bend, IN 46617

Implementation

We are dedicated to helping our clients not just achieve their goals, but surpass them. Since 1984, we have provided organizations with implementation services for the very latest solutions to improve their business processes. 




Evaluation & Planning Phase

Evaluation & Purchase

Solution Proposal

We will help you determine whether Microsoft Dynamics is the right fit for your organization. During this evaluation process, we will work together to gain a thorough understanding of your business processes. This collaborative approach ensures our proposed solution will be configured for optimal success, maximizes its ROI and best aligns with your goals.

Planning & Design

Planning & Design

The foundation of any successful project is its planning and design. Our Implementation Planning Study (IPS) begins with in-depth meetings to analyze and validate your business processes, document operational requirements, and identify potential risks. Pairing this process with our stellar project management team ensures  successful projects from start to finish. 

Statement of Work

Statement of Work

The SOW is a mutually agreed upon plan that establishes expectations and timelines before the implementation begins. Ensuring all parties have a clear understanding of the project's scope, deliverables, and responsibilities, it serves as a roadmap that provides a structured framework to guide the project from start to finish while minimizing the risk of misunderstandings or scope creep.

Implementation Phase

Collaborate & Configure

Collaborate & Configure

While we set up and configure the solution, our clients are never out of the loop and stay updated through weekly status calls and design sessions as needed. We follow a collaborative model for implementations and work closely with your team while we configure, customize, and integrate the solution according to the guidelines set in the signed SOW.

Data Migration

Data Migration

No key business data is left behind as we work together to determine the right information and amount to import. We provide import templates for master files. You are responsible for supplying clean data, and we ensure the data remains unchanged during import. For smaller data sets, such as a chart of accounts, we may recommend manual entry as a learning opportunity.






Reporting

Reporting

Defining your financial and operational reporting requirements starts at the beginning of a project when we gather the organization's KPIs and required managerial reports. The system is then configured to report on these KPIs and operational reports are delivered throughout the project. Financial reports are provided soon after the new system’s Go-Live date.

Training & Go-Live Phase

User Training

User Training

Whether training is done on-site, remotely, or in a classroom, we will provide the method that best fosters your staff's understanding and user acceptance of the Microsoft Dynamics solution.

User Acceptance

User Acceptance

Working together with your team, we will jointly define a series of testing scenarios to be created and run. Typically, these scenarios are based on your business routines.

Go-Live & Closing

Go-Live & Closing

Launches are stressful, which is why the project team is always available during the Go-Live period. After the project closing meeting, all support is handled through our help desk, ensuring tickets are logged and completed in a timely manner.

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The Ultimate Guide

Are you ready to streamline your business operations and boost efficiency? ERP implementation can be a game-changer—but only if done right. Check out our Ultimate Guide to ERP Implementation for expert insights, practical tips, and strategies to ensure your ERP journey is a success.

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"I cannot imagine working with any other partner! Your team has been absolutely fabulous to work with and I could not have asked for more."

IT Manager at a Family Office

"We sometimes feel like we are your ONLY client, based on how responsive and caring you are. We know exactly who to call and you're always there for us!  We give you a 10+."

Controller at a Hospitality Company

“When you’ve been with the product for a really long time, you experience other partners.  I appreciate the expertise that TMG has because it’s different and far better and we appreciate you! When you need the advanced help, it’s really great to have someone that really knows what they’re doing!”

CFO at a Service Firm

"I cannot imagine working with any other partner! Your team has been absolutely fabulous to work with and I could not have asked for more."

IT Manager at a Family Office

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