The Receivables Management (AR) course explores processes in Receivables – sales, customer payments, customer refunds and other transactions that affect customer balances.  Topics include AR setup and how it interacts with other GP modules, entering and maintaining customers, (basic) invoices, customer payments, credits and prepayments, and small balance write offs. We will also cover printing customer statements, reversing and voiding payments, document discount dates and due dates, placing and removing customer holds, balance forward versus open-item statements, service and finance charge options, scheduled payments, as well as period-end / year-end processes. Standard module reports and lists will also be reviewed.