The products we work with are very flexible and adaptable to many diverse environments. In most cases the tools within the application allow enough capability for configuration/personalization that the source code can be left intact. Occasionally we will need to customize at a deeper level. We have a variety of tools and expertise to mold the solution to the organization’s needs. Tools include Visual Studio, .Net, C#, Dexterity and our own proprietary integration tools.
If customization is required, our development team will prepare a Detail Design Document containing the timeline and cost of the customization. This requires the client to sign-off that they agree with the expected outcome of the custom work. Once programming begins, the client will be given ample opportunity to see and test the work in process so there are no miscommunications along the way.